Refund policy

Return & Refund Policy

Shop Pressed | ShopPressed.org

Last Updated: November 2, 2026

At Shop Pressed, each press-on nail set is handmade with care. Please review our policies before placing your order.

All Sales Are Generally Final

Due to the handmade, personalized, and hygienic nature of our products, we generally do not accept returns or exchanges for change of mind, incorrect sizing selected by the customer, or personal preferences.

This policy does not limit any rights customers may have under applicable consumer protection laws.

Sizing Responsibility

Customers are responsible for selecting the correct nail sizes before ordering.

We strongly recommend purchasing a sizing kit before placing your order.

Our coin-sizing method is available as an alternative.

Nail sizing can vary between brands and manufacturers.

Shop Pressed is not responsible for incorrect sizing information submitted by customers.

If you are unsure about sizing, please contact us before purchasing.

Custom Orders

Custom designs must be discussed and approved before an order is placed.

Prices vary based on design complexity, length, embellishments, and requested details.

Purchasing a custom listing does not guarantee that every submitted design is included in the listed base price.

If a design requires an additional charge, we will discuss the price difference before proceeding.

Design changes requested after production begins may be declined or require additional payment.

If the final design price is not approved, we will discuss the available cancellation, refund, or store-credit options based on the order’s status and applicable law.

Cancellations

Cancellation requests must be submitted as soon as possible.

Because products are handmade, orders that have entered production generally cannot be canceled for change of mind.

Requests made before production begins will be reviewed individually.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or different from what you purchased, please contact us within 48 hours of delivery whenever possible.

Include:

Your order number

Clear photographs of the issue

A brief explanation of the problem

We will review the situation and determine an appropriate resolution, which may include a replacement, correction, refund, or another remedy as required by applicable law.

The 48-hour notification request does not waive any legal rights.

Replacement Nails

Individual replacement nails may be purchased separately when available.

Replacement nails are not automatically free when incorrect sizing was provided by the customer.

Handmade Product Variations

Every Shop Pressed set is handcrafted. Minor differences in color, placement, patterns, or decorative details may occur.

Screen settings and lighting may also affect how colors appear.

Shipping Issues

Once an order ships, tracking information will be provided when available.

If your package is delayed, missing, or appears damaged during transit, please contact us so we can review the situation and assist with the appropriate next steps.

Shipping problems will be evaluated individually in accordance with applicable laws and carrier requirements.

Contact Us

For questions or concerns regarding your order, please contact Shop Pressed through our website at ShopPressed.org.

Please include your order number so we can assist you efficiently.

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